Terms and Conditions
Initial Payment, Fees and Cancellation Charges
An initial Booking Fee of £50 is required to secure your booking. This can be paid automatically through our online booking system. The booking fee you pay to secure your event is non-refundable and reflects the work we put into events prior to attending, and the bookings we will have missed by securing your date for you.
All cancellations must be made by contacting us. Once your event has been cancelled, your event date will immediately be available for other people to book. *Please note all refunds of monies paid will incur a fee to cover the transaction costs set in pleace by our 3rd party payment providers”.
- Cancellation 14 days or more before the event - refund of any monies paid excluding the Booking Fee and transaction fees*.
- Cancellation within 13 days of the event - refund of 50% of monies already paid excluding Booking Fee and transaction fees*. At this point, it is usually too late for us to get another booking, and so we have lost out.
Full payment is required at least 14 days before your event. An invoice will be generated and e-mailed to you. You can pay your reamining balance via your online account. If the full balance has not been paid two week prior to the event we (The Ultimate Photo Booth) have the right to cancel the booking and you will forfeit any monies paid.
Venue, Access and Location
It is your responsibility to ensure you have provided the venues contact information, address, name, and postcode for our attendants to find you. We also require that the venue allows reasonable access for loading, and suitable parking once the booth and equipment has been unloaded. If parking for loading is restricted you will be liable for any fines that occur as a result and or time used seeking a suitable location. We cannot be held responsible for any errors or delays resulting from incorrect or missing address details.
It is your responsiblity to check that your venue has the suffient space/access to incorporate the photo booth. Our photobooth’s have the following dimensions:
Tuk Tuk Photo Booth: The minimum floor area required once set up is 4m x 4m. Height of the Tuk is 1.8m. The width of the Tuk Tuk is 1.3m. Full clearence is required to fit the Tuk Tuk in side of a venue. Please note the Tuk Tuk requires adequate turning space too. The Tuk Tuk is only suitbale if your venue has levelled access (small curbs and one of steps are ok - but please note the Tuk Tuk can NOT be lifted into venues which have many steps or stairs - Please double check access. It is your responsibility to ensure the Tuk Tuk will fit into the area where you’d like the Photo Booth to go!
Inflatable Photo Booth: The minimum floor area required once setup is 4m x 4m. Height of the Inflatable is 2.1m. The Inflatable is oval in shape and has the following dimensions: 1.5m wide and 2.5m in length.
Open AIR Photo Booth: The minimum floor area required once setup is 4m x 4m. Height of the Open Booth back drops are 8ft. Please make sure your venue has appropriate space for us and the booth.
Event Trailer: Contact us for details.
Events beyond our Control
Ultimate Photo Booths cannot be held responsible for any circumstances that may prevent us from attending your event; these may include but are not limited to, severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liability will be limited to the refunding all of monies paid including your Booking Fee.
Set-up of Services
We will arrive to set up approximately 90 minutes before the Photo Booth is due to commence. If you require the booth to be set up earlier an idle time charge applies.
It is your responsibility to ensure that the venue has agreed for us to be in attendance at their venue and at the agreed time. This also includes ensuring that there is access to enter the venue and enough space with a power socket within 2 metres of where the services are to be. If there is insufficient space for us to set up you will still be charged the full hire amount.
It is your responsibility to inform us of any circumstances that may make setting up take longer, these may include but are not exhaustive to; going upstairs, a long distance from unloading area to set-up area, restricted access. If we are not aware of these and the set-up takes longer than normal your hire period may be intruded into.
The hire period will be for a set period, typically two or three hours depending on what you have specified in the booking form. In addition this hire time, we include 90 minute setup time and 60 minute pack down time. Use of the photo booth will commence at the agreed time and finish at the agreed time in the booking form. If there are technical difficulties on our behalf adn we start a little later than specified on the booking form then we will provide the service for the set period once the technical issue has been rectified.
If your event simply starts late or runs late, our period of hire will still be for the agreed period and times unless we agree to provide additional hours as per our additions.
No Liability is accepted for:
- Loss of or damage to property belonging to or travelling with the members of any group. For example watches, jewellery, cameras or clothing.
- Personal injury or death of any participants however caused unless by proven negligence of Ultimate Photo Booths.
Termination of Hire
Ultimate Photo Booths will not tolerate any abuse or threatening behaviour to our employees. If this occurs Ultimate Photo Booths retain the right to terminate the hire, with no refund payable for hire time that has been cut short. We are providing a service to you , our staff should be treated with the respect they deserve.
Ultimate Photo Booths also retain the right to terminate a hire if they feel that any equipment or property belonging to Ultimate Photo Booths is in danger of being damaged or has been damaged due to unruly behaviour from you. We also reserve the right to refuse guests to participate in the activities if we feel they are too unruly.
In any instances where we feel there is a need to terminate the hire we will attempt to speak with you or the hosting venue first, if possible to try to resolve the matter before termination.
You will be fully responsible for any damages caused by you or any other attendees at the event to the booth or booth equipment howsoever caused, with the sole exclusion of Ultimate Photo Booths staff.
In the event of any damages caused by those present to property or equipment in use by Ultimate Photo Booths, you will be charged the full replacement cost and are liable to costs involved in termination of future events due to sourcing replacements.
Any damages must be reported to a member of Ultimate Photo Booths staff immediately.
If for any reason printed photographs cannot be provided on site during the time of the event, Ultimate Photo Booths will continue to opperate with the photographs being made available to your guests online at a later date.
Ultimate Photo Booths is permitted to reproduce and use the photos taken for marketing purposes. If any of your guests are opposed to this, it is the clients responsiblitiy to make the Ultimate Photo Booths staff aware on the night of the event.
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